Privacy Policy

Last Updated: [Insert Date]

At Bertie Sales Shop (“we”, “us”, or “our”), we value your trust as much as we value your style. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bertieshoessale.com or purchase our premium footwear collections. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

As fashion-forward professionals and style-conscious individuals shop with us, we collect the following information to provide our luxury service:

• Personal Identification: Name, email address, phone number, shipping/billing address
• Payment Information: Card details (processed securely via our PCI-DSS compliant gateway), PayPal email
• Order Details: Purchased items, sizing preferences, and transaction history
• Technical Data: IP address, browser type, device information, and cookies (see Section 6)
• Communication Records: Correspondence with our customer service team

2. How We Use Your Information

We handle your data with the same care we apply to crafting our premium footwear collections:

• Process transactions and deliver your designer boots, trainers, and sandals worldwide
• Provide customer support with the attention to detail worthy of our Reiss collaborations
• Improve our website experience and product offerings
• Send order confirmations and shipping notifications
• Prevent fraud and enhance payment security (24/7 monitoring)
• With consent, send curated style updates and exclusive offers

3. Data Sharing & Disclosure

Like our exclusive Bertie Baboon range, your data is treated with discretion:

• Service Providers: Trusted partners for payment processing (Visa/MasterCard), shipping, and IT services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Never Sold: We do not sell your personal information to third parties

4. Data Storage & Security

We protect your data with the same commitment we apply to our 256-bit encrypted payment gateway:

• Data stored on secure servers with limited access
• PCI-DSS compliant payment processing
• No storage of full payment card details
• Regular security audits of our systems
• International data transfers protected by appropriate safeguards

5. Your Rights

As our valued customer, you have the right to:

• Access, correct, or request deletion of your personal data
• Object to processing or request data portability
• Withdraw consent for marketing communications
• Lodge complaints with supervisory authorities

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your shopping experience:

• Essential Cookies: For secure checkout and core functionality
• Analytics Cookies: To understand how customers browse our collections
• Preference Cookies: To remember your sizing and style preferences
• Marketing Cookies: To show relevant product recommendations

You can manage cookie preferences through your browser settings or our cookie consent tool.

7. Policy Updates

We may update this policy periodically to reflect changes in our practices. Significant changes will be communicated through our website or email.

Thank you for trusting Bertie Sales Shop with your style and your data. We’re committed to protecting both with the highest standards of excellence.